FREQUENTLY ASKED QUESTIONS
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Yes, all our bags are designed so that you can easily interchange the chains to suit your style or time of day.
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Yes, you can choose extra chains according to your style. Think of them as ‘jewellery’ to decorate your bag.
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As many as you like! Some customers choose one for the day and one for the evening. Others have extra chains to personalise their bag according to the occasion.
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Yes, our finest and most elegant short knot chain perfect for events, dinners or celebrations.
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24-48hrs you will have it at home.
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Yes, we accept returns and exchanges from anywhere in the world. In addition, the first exchange within the Peninsula (Spain) is free of charge.
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Choose your bag model, select the chain option that suits you best, add some extra chain if you want to make a combination bag and you're done! Follow the secure checkout process and you'll have it at home in 24hrs!
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Most of our chains are designed to be interchangeable within all our collections. In the PETRA model we recommend only using NYLON CHAINS as the main chain (the one that supports the weight of the bag). The rest of the chains are used to decorate the bag, without carrying the weight of the bag.
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For each product we give you suggestions of the chains that go best with it. You can also find inspiration in our ‘How our girls wear it’ section.
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Yes, all bags include one or two chains, depending on the default combination you choose. You can add more chains to your cart if you want extra combinations.
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It takes 5-6 days.